Privacy Policy
How SWD Joinery handles personal information submitted through this website and during customer enquiries.
Last updated: 6 September 2026.
SWD Joinery is the data controller for personal information collected through this website. We are based in Paisley, Renfrewshire and can be contacted at info@swdjoinery.com or +44 7402 857301.
Information we collect
When you contact us or request a quote, we may collect your name, telephone number, email address, postcode, the service you are interested in, details about your project and any photographs you choose to upload or send. Our hosting provider may also process basic technical and security information such as IP address, browser information, request time and server logs.
How we use your information
- to respond to enquiries and provide estimates or quotations;
- to discuss, arrange and carry out requested joinery work;
- to keep appropriate business, accounting and customer-service records;
- to protect the website, prevent misuse and investigate technical or security problems; and
- to comply with legal or regulatory obligations.
Our lawful bases will normally be taking steps at your request before entering into a contract, performing a contract, our legitimate interests in running and protecting the business, and compliance with legal obligations where applicable.
Project photographs
Photographs submitted with an enquiry are used to understand the work and respond to you. We will not publish customer-submitted photographs as marketing or portfolio content simply because they were sent through the enquiry form. Separate permission should be obtained before identifiable customer material is published.
Who may receive your information
We may use service providers that support website hosting, email and business administration. We only share information where necessary for those services, professional advice, legal obligations or delivery of the work. SWD Joinery does not sell personal information.
How long we keep information
We keep enquiry and customer information only for as long as reasonably necessary for the purpose it was collected, to deal with follow-up questions or disputes, and to meet applicable accounting, tax, insurance or legal record-keeping requirements. Information that is no longer required should be securely deleted or anonymised.
Cookies and storage technologies
The website uses a small amount of essential browser storage to remember your privacy choice. Optional analytics and advertising trackers are not installed in this launch build. See our Cookie Policy and use the control at any time.
External services
If you choose to follow a link to WhatsApp or another external website, that service processes information under its own privacy terms. SWD Joinery does not control cookies or tracking placed after you leave this website.
Your data protection rights
Depending on the circumstances, UK data protection law may give you rights to ask for access to your personal information, correction, deletion, restriction, objection or portability. Where processing is based on consent, you can withdraw that consent without affecting processing that was lawful beforehand.
To exercise a right or ask a privacy question, contact info@swdjoinery.com. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.